The guarantee scheme for the Package Travel Directive

Our guarantee scheme allows you to comply with the insolvency protection set out in the Package Travel Directive in the simplest and most affordable way. For a low fixed price per booking, the scheme allows you to provide both your private and business clients with financial protection.

Booking

You enter your traveller's booking via the STO Garant online platform.

Payment

The traveller receives a payment email from STO Garant and pays into the escrow account.

Payment confirmation

You will receive a confirmation of each payment received.

Release

The booking payment is automatically released to your organisation the day after the trip ends.

Overview

You can view and manage all your bookings via the STO Garant online platform.

STO Garant offers its services to travel operators throughout Europe and protects travellers wherever they are in the world.

Recognised security

Signing up to STO Garant means opting for a guarantee scheme that has been recognised since 2013 and works with a registered payment service provider.

No barriers

It takes just one day to register with us, without any need for bank guarantees or audit certificates. Your revenue derived from travel packages is then protected.