STO Garant’s guarantee scheme
STO Garant is a guarantee scheme that enables you to insure the revenue you receive from package travel. Our guarantee scheme operates via an online platform and is based on the escrow principle.
The escrow account system means that instead of paying an organisation directly, travellers pay money into an escrow (client fund) account. The amount paid is held in this account until the package trip has been completed. The booking payment is then automatically released to the organisation the day after the package trip ends.
Of course, every guarantee has its conditions. We'd like to be open about that in advance. Read the full guarantee scheme here.