Arrange your guarantee scheme quickly and easily

What is STO Garant?

STO Garant is a guarantee scheme that allows you to insure traveller payments. Our guarantee scheme is based on the escrow principle. This means that signing up can take just one day. No bank guarantee or audit certificate is required.

The escrow account system means that instead of paying an organisation directly, travellers pay money into an escrow (client fund) account. The amount paid is securely held in this account until the trip or travel package comes to an end. The booking payment is then automatically released to your organisation the day after the trip ends, even if the traveller is not satisfied.

The most affordable guarantee scheme in the Netherlands

• Low one-off acceptance costs (€ 150,-)
• Low annual membership fee (€ 150,-)
• No costs for audit certificates
• No costs for bank guarantees
• A low fixed price per booking (from € 8,-)
• No other hidden costs

Want to know more about our prices? View our costs and discount packages
Or simply contact us.

A modern guarantee scheme that is simple and efficient to use

• Can be used for both private and business travellers
• Fully automated payment process for travellers using online payment methods
• Detailed overview of bookings and payments through a personal online account
• Automated receivables management, fully reflecting your own general terms and conditions
• Works seamlessly with your back-office system through an API link or Excel import function.

Any guarantee is subject to certain conditions, and we like to be upfront about ours from the outset. Read through the entire guarantee scheme..

Recognised security since 2013

Opt for a guarantee scheme recognised since 2013. It goes without saying that our guarantee scheme complies with the mandatory insolvency protection as set out in the updated Package Travel Directive.

All payments made to STO Garant are processed by Certo Escrow, a payment service provider registered with De Nederlandsche Bank (DNB), the Dutch Authority for the Financial Markets (AFM) and Currence. Certo Escrow has an extensive track record within the Dutch payment world.