Date of last update: 02/11/2020

Insolvency of Sport Travel Office B.V.

On 11/09/2020, Sport Travel Office B.V. reported insolvency to STO Garant.

It is important that you make no further payments to Sport Travel Office B.V., even if another party asks or advises you to pay an outstanding amount. STO Garant will not reimburse any payments made to Sport Travel Office B.V. after 11/09/2020.

More information is available here. This information is available in Dutch. If you have any questions, please contact us. If you paid by credit card or PayPal, we request that you first contact your credit card company for a refund.

You can email your question to us at info@sto-garant.nl. Due to the volume of questions, we kindly request that you do not contact us by phone.

Update 02/11/2020 - Through this update we will alert you to the latest date on which you can submit a request for a refund of your travel sum.

The latest date on which you can submit a request for a refund of your travel sum is Sunday 15/11/2020. Requests that are incomplete or not received by STO Garant after this date can unfortunately not be processed. More information on submitting a refund request can be found in this news item.