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STO Garant is a simple, transparent guarantee scheme that allows organisations to comply with the guarantee scheme obligation set out in the Package Travel Directive, both for consumers and business travellers.

An alternative to a guarantee fund

Protection for travellers has been an extremely important matter within the travel sector for many years now. It was therefore odd that the options for offering such protection were so very limited. The only possibility for organisations was to join a guarantee fund. A group of businesses decided that it was time for there to be more options available and, working with Certo Escrow, set up an alternative guarantee scheme. And so the STO travel guarantee was born on 1 February 2013.

A guarantee scheme that serves its purpose

In opting for a simple and affordable guarantee scheme, STO Travel Guarantee chose to take an approach that differed to that of existing guarantee funds. This new approach was based on an automated escrow principle, making it a solution that takes advantage of modern technology. STO Travel Guarantee proved to be meeting a large demand and started to grow rapidly.

A guarantee scheme for all travel packages

Due to the fact that the definition of a travel package has been extended, the revised Package Travel Directive, which came into force on 1 July 2018, now affects many businesses that are not part of the traditional travel sector. The time had come for further development so that these organisations too would have access to a guarantee scheme. On 5 June 2018, STO Travel Guarantee launched its new name and look. Welcome to STO Garant, the simple and affordable guarantee scheme for all travel packages!

The security offered by a recognised guarantee scheme

STO Garant is a guarantee scheme recognised by the Netherlands Authority for Consumers and Markets (ACM). All payments made to STO Garant are processed by Certo Escrow, a payment service provider registered with the Dutch Central Bank (DNB), the Dutch Authority for the Financial Markets (AFM) and Currence. Certo Escrow has an extensive track record within the Dutch payment world.

Experience our guarantee scheme for yourself

Would you like to find out more about the possibilities and benefits offered by STO Garant? Please contact us. Would you like to become acquainted with our guarantee scheme, without any further obligations? Register now.